Privacy policy

Last updated: 6 May 2026

Dermastamp.hu operates this store and website, including all related information, content, features, tools, products and services, with the aim of providing its customers with a personalised shopping experience (hereinafter: the "Services"). The Dermastamp.hu store is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you visit and use the store, purchase products, or carry out other transactions using the Services, or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy governs the collection, processing and disclosure of personal data.

Please read the Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read the Privacy Policy and that you have understood the collection, use and disclosure of your data as described in the Privacy Policy.

Personal data we collect or process

When we use the term "personal data", we refer to information that identifies you or another person, or that can reasonably be linked to you or another person. Personal data does not include information collected anonymously or rendered unsuitable for identifying a person, so that it does not identify you and cannot reasonably be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such personal data, depending on how you use the Services, where you live, and in the manner permitted or required by the applicable legislation:

• Contact details – for example your name, address, billing address, shipping address, phone number and e-mail address.
• Financial information – for example credit card, bank card and financial account numbers, bank card details, information relating to the financial account, transaction details, payment method, payment confirmation, and other payment data.
• Account data – for example your username, password, security questions, preferences and settings.
• Transaction information – for example the items you have viewed, added to the cart, added to a wishlist, or purchased, returned, exchanged or cancelled, as well as your earlier transactions.
• Communication with us – for example the information you provide during your communication with us, for instance when you send your request to customer service.
• Device information – for example data relating to your device, browser or network connection, your IP address, and other unique identifiers.
• Usage information – for example data relating to your use of the Services, including how and when you use the Services, and how and when you navigate within the Services.

Sources of personal data

We may collect personal data from the following sources:

• Directly from you – including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal data;
• Automatically through the Services – for example from your device when you use our products or services, or visit our websites, and through the use of cookies and similar technologies;
• From our service providers – including when we instruct them to activate certain technologies, and when they collect or process your personal data on our behalf;
• From our partners or other third parties.

How we use your personal data

Depending on how you interact with us and which Services you use, we may use personal data for the following purposes:

• Providing, personalising and developing the Services. We use your personal data to provide you with Services, including performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and the items that interest you, sending notifications relating to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, handling returns and exchanges, enabling you to publish reviews, and providing you with a personalised shopping experience, for example recommending products related to your purchases. This may include using your personal data to tailor and develop the Services more precisely.

• Marketing and advertising. We use your personal data for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by e-mail, SMS or post, and to display online advertisements about products or services found in the Services or on other websites, for example on the basis of items previously purchased or placed in your cart, and other activities carried out in the Services.

• Security and fraud prevention. We use your personal data to authenticate your account, to provide a secure payment and shopping experience, to detect and investigate possible fraudulent, illegal, unsafe or malicious activities and to take measures in connection with them, to protect public safety and to safeguard the security of our services. If you decide to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access data with anyone.

• Communication with you. We use your personal data to provide you with customer service, to respond to your enquiries, to provide you with effective services, and to maintain the business relationship established with you.

• Legal reasons. We use your personal data to comply with the applicable legislation and to respond to valid legal proceedings, including requests from law enforcement or government bodies, discovery in civil litigation, investigating or participating in potential or actual litigation or other contentious legal proceedings, and enforcing our terms or policies, or investigating a possible breach of them.

Analytics and marketing tools we use

In order to improve your user experience and to optimise our marketing activity, we use the following third-party services:

• Google Analytics 4 (Google LLC): collection of page view and user behaviour data for analytics purposes. Further information: Google Privacy Policy.

• Google Ads (Google LLC): measuring the performance of advertising campaigns and remarketing. Further information: Google Privacy Policy.

• Microsoft Clarity and Microsoft Advertising (Microsoft Corporation): anonymised session replay (replaying user sessions), heatmaps (click and scroll maps), and analysis of user behaviour. The data include the anonymised IP address, device information, browser type, time spent on the page, scroll and click patterns. Clarity automatically masks sensitive data (e.g. e-mail address, phone number). Further information: Microsoft Privacy Statement.

• Judge.me (Judge.me): managing product reviews and user opinions. Further information: Judge.me Privacy Policy.

We operate these tools with the help of cookies and similar tracking technologies. The data processing is based on your explicit consent, which you give by accepting the relevant categories (Analytics, Marketing) of the cookie banner (Article 6(1)(a) GDPR). You can withdraw your consent at any time through the cookie settings.

How we disclose personal data

In certain circumstances, for lawful purposes, we may disclose your personal data to third parties in accordance with this Privacy Policy. Such circumstances may include the following:

• To Shopify, to suppliers, and to third parties providing services on our behalf (e.g. IT management, payment processing, data analysis, customer service, cloud-based storage, fulfilment and shipping).
• To business and marketing partners for the purpose of providing marketing services and displaying advertisements to you. By using Shopify, for example, we facilitate the display of personalised advertisements in third-party services on the basis of your online activity across various merchants and websites. Our business and marketing partners use your data in accordance with their own privacy statements. Depending on your place of residence, you may be entitled to instruct us not to share information about you for the purpose of displaying targeted advertisements and marketing materials to you on the basis of your online activity across various merchants and websites.
• When you instruct or ask us, or otherwise consent, to disclose certain information to third parties, for example for the purpose of shipping products, or through your use of social media widgets or login integrations.
• To our affiliated companies or otherwise within our group of companies.
• In connection with business transactions, such as a merger or bankruptcy proceedings, in order to comply with the applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce the applicable terms of service or policies, and to protect the Services, our rights, and the rights of our users or others.

Relationship with the Shopify service

The Services are powered by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and develop the Services. We transfer the information you send to the Services to Shopify, and share it with Shopify and with third parties which may be located in a country other than your country of residence, in order to provide and develop the Services. In addition, in order to protect, grow and develop our business activity, we use certain enhanced features developed by Shopify, which include data and information originating from interactions with our Store, with other merchants and with Shopify. In order to provide these enhanced features, Shopify may use the personal data collected about your interactions with our store, with other merchants and with Shopify. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your request to exercise your rights in connection with the use of personal data for these purposes. If you would like to learn more about how Shopify uses your personal data and what rights you have, visit the Shopify Consumer Privacy Policy web page. Depending on your place of residence, you may exercise certain rights in connection with your personal data on the Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not connected with us or that are not under our control, read their privacy and security policies and their other terms of use. We do not guarantee, and accept no liability for, the data protection or security of such websites, including the accuracy, completeness or reliability of the information found on such websites. Information provided in public or semi-public places, including information shared on third-party social networking platforms, may also be viewable by other users of the Services and/or by users of such third-party platforms, without us or a third party being able to restrict its use. The inclusion of these links does not in itself mean approval of the content found on such platforms, or of their owners or operators, unless this is published in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal data about children in your care who have not yet reached the age of majority. If you are the parent or guardian of a child who has provided us with their personal data, you may ask us to delete such data through the contact details given below. As at the date of entry into force of this Privacy Policy, we have no actual knowledge of "sharing" or "selling" the personal data of persons under 16 years of age (as these terms are defined by the applicable legislation).

The security and retention of your data

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security". In addition, the information you send may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The period for which personal data is retained depends on various factors, such as whether we need this data to maintain your account, to provide the Services, to fulfil legal obligations, to settle disputes or to enforce other relevant contracts and policies.

Your rights and choices

Depending on your place of residence, you may be entitled to some or all of the rights listed below in connection with your personal data. These are, however, not absolute rights, they may apply only in certain circumstances, and in certain cases we may reject your request in the manner permitted by the legislation.

• Right of access/to know. You may be entitled to request access to the personal data we hold about you.
• Right to erasure. You may be entitled to request the erasure of the personal data we hold about you.
• Right to rectification. You may be entitled to request the rectification of inaccurate personal data we hold about you.
• Right to portability. In certain circumstances and with certain exceptions, you may be entitled to receive a copy of the personal data we hold about you, and to request that we transmit it to a third party.
• Managing communication settings. We may send you promotional e-mails, from which you can unsubscribe at any time using the unsubscribe option that appears in the e-mails. If you unsubscribe, we may still send you non-promotional e-mails, for example in connection with your account or the orders you have placed.

If you live in the United Kingdom or in the European Economic Area, and subject to the exceptions and limitations laid down by local legislation, in addition to the rights described above you may exercise the following rights:

• Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of personal data for certain purposes.
• Withdrawal of consent: Where we ask for your consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of the processing based on your consent before the withdrawal.

You may exercise any of these rights at the places indicated in the Services, or by contacting us using the contact details given below. If you would like to learn more about how Shopify uses your personal data and what rights you have, including rights relating to the data processed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. It may be necessary for us to verify your identity before processing your request, in the manner permitted or required by the applicable legislation. In accordance with the applicable legislation, you may authorise an entitled representative to send a request on your behalf in connection with exercising your rights. Before we accept a request received from a representative, we ask the representative to prove that you have authorised them to act on your behalf, and we may also ask you to verify your identity directly to us. In accordance with the applicable legislation, we will respond to your request in a timely manner.

Complaints

If you wish to make a complaint about the processing of your personal data, please contact us using the contact details given below. Depending on your place of residence, you may be entitled to appeal against our decision using the contact details given below, or to lodge a complaint with your local data protection authority. In Hungary the competent data protection authority is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH) (the Hungarian National Authority for Data Protection and Freedom of Information), contact details: 1055 Budapest, Falk Miksa utca 9-11. You can view the list of the data protection supervisory authorities competent in the territory of the European Economic Area (EEA) here.

International data transfer

Please note that we may also transfer, store and process your personal data outside your country of residence.

Where we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms, such as the Standard Contractual Clauses of the European Commission or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the transfer is made to a country that has been found to provide an adequate level of protection.

Modifications to this Privacy Policy

From time to time we may update this Privacy Policy, among other things to reflect changes in our practices, or for other operational, legal or regulatory reasons. We will publish the modified Privacy Policy on this website, change the "Last updated" date, and send a notification in accordance with the applicable legislation.

Contacting us

If you have any questions about our data protection practices or about this Privacy Policy, or if you would like to exercise any of the rights to which you are entitled, please write to us at the e-mail address marci@dermastamp.hu, or contact us at the following address: Fürdő utca 18/d, Érd, 2030, Hungary. Under the applicable data protection legislation, we are the controller of your personal data.